Sarah, the mother of two young children, had been looking for a new doctor. Of the utmost importance to her was convenience since she is extremely busy with her kids. She had been looking for the right fit, but just couldn’t find it, until she got a postcard about Dr. Randi Protter’s practice at R-Health.
Like most people, she thought that what she was reading about R-Health sounded too good to be true, but she soon realized it was everything she was looking for.
“I love the mobile app. I developed a rash and instead of going to the office, I used the app to upload pictures and send it to Dr. Protter. She looked at the pictures, got back to me right away, and sent a prescription to my pharmacy. Not having to take my two children into the doctor’s office for me to be treated for something simple, was fabulous.”
Sarah has experienced a little bit of all the R-Health offerings. She got a same-day urgent care appointment, she has done her comprehensive wellness exam, and she loves to use the Spruce mobile app. For her, more than anything, she loves how Dr. Protter truly listens to her. “It’s so nice to talk to a doctor and have her actually listen.”
Sarah’s husband is also a member of R-Health and has been seeing Dr. Protter for almost a year. He recently had a cold that kept lingering for multiple days. He called the office, got a same-day appointment, and immediately had a prescription sent to the pharmacy.
“For us, the responsiveness of R-Health is so unique, we feel like we are privileged clients. We feel so lucky to have found Dr. Protter and R-Health.”