LIFE AT R-HEALTH
We value, appreciate, and invest in our team members. We celebrate their contributions to our growth and future, and we are constantly striving to be better today than we were yesterday.
We value, appreciate, and invest in our team members. We celebrate their contributions to our growth and future, and we are constantly striving to be better today than we were yesterday.
Since day one of R-Health, we have been driven by a guiding set of values that shapes our culture, our communications, and our dedication to our members. Look on the wall at any of our practices and you’ll see our guiding principles. Ask a team member our mission and they’ll let you know that, “we strive through every interaction to create an experience that delights our patients.” We don’t just have these on our walls or on our desks, we live and breathe them every single day.
WE DELIVER MORE
We believe patients should expect more from their doctors and we should deliver more. This means always going the extra mile to be accessible to our patients, to listen, to solve a problem, and to coordinate their care.
WE BELIEVE CARE SHOULD BE PERSONAL
We believe that the best primary care is delivered by a trusted personal doctor. We believe relationships matter and that our patients and doctors deserve the time needed to develop and nurture an enduring relationship.
WE BELIEVE CONVENIENCE MATTERS
We believe care should be provided when and where it makes sense for our patients. We strive to see patients same-day or next-day, to have little to no wait, and to answer our patients’ questions promptly over the phone or via our digital platforms. We are available to our patients no matter where they are – at home, on vacation, or at work.
WE LIKE TO SAY YES
We believe outstanding customer service is vital to effective healthcare. We say yes more, we ask how we can help, we return calls, we are not in a rush, and we strive to exceed the expectations of our patients. At R-Health, we break down the barriers that get between our doctors and their patients.
WE ARE QUARTERBACKS
We believe that primary care doctors can take care of 80 to 90% of our patients’ health needs. When our patients do need the other parts of the healthcare system, we serve as quarterbacks, helping them navigate a confusing and complex system.
WE AIM TO KEEP PATIENTS HEALTHY, AND HAPPY
We believe our patients deserve the kind of care that encourages good health, and just makes them feel better.
WE ARE PASSIONATE ABOUT PRIMARY CARE
We are on a mission to empower primary care. We believe superior primary care is the key to achieving optimum health.
R-Health is pleased to offer employees a comprehensive benefits program that provides meaningful coverage at reasonable costs.