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PATIENTS

We believe that great primary care is the backbone to keeping you healthy. We believe primary care should be delivered by a trusted doctor who knows you best. We believe you should have access to your doctor, when and where it is convenient for you.  And we believe you should be able to spend as much time as needed with your care team.

With R-Health, that’s just what our patients get.

  • Access to R-Health for you and your family members
  • Convenient access to your personal doctor via in-person appointments and phone consultations
  • 24/7 virtual care using a secure mobile app for text messages, photo uploads, and even video visits
  • Little to no wait for an appointment
  • More time with your doctor
  • Extended office hours, including evenings and weekends
  • After-hours access for urgent issues
  • Proactive follow-up care, care coordination, wellness education, and chronic disease management
  • Onsite labs and immunizations*
  • Onsite dispensing of medications*
  • Coordination, advice, and advocacy when specialized care and treatment is necessary
  • And much, much more

*Immunizations and medications included at no additional cost for most R-Health members

It’s the first time I feel that my doctor’s office is truly invested in my health. My doctor and his staff are responsive, proactive and supportive.

HAPPY R-HEALTH MEMBER

There is no co-pay and no wait time. I never had a doctor who actually cares about you and your family’s health. She does not just prescribe medication and send you home. She tries to get to the bottom of the problem.

HAPPY R-HEALTH MEMBER

OUR IMPACT

99%

of R-Health patients are satisfied with the care received from their doctor

84%

of sick visits occur same- or next-day

88

Net Promoter Score

98%

of R-Health members had a wait of 10 minutes or less to see their doctor

WHAT TO EXPECT AS A MEMBER OF R-HEALTH

R-Health offers a new approach to primary care. Your care team is made up of Board-certified primary care physicians and Health Guides. It’s our goal to bring new members in for a welcome appointment as soon as possible.

Why? We want to keep you healthy, not just care for you when you’re sick.

By getting to know you, you can take full advantage of the many ways you can stay engaged with the office including in person appointments, virtual access via our secure mobile app, urgent access, and much more.

But shouldn’t I wait until I’m sick to come in?

No. Illnesses and injuries often happen at odd hours and on the weekends. When this happens, your doctor can care for you virtually via our mobile app or by phone. We also focus on prevention and health education. So, make an appointment soon so our team can get to know you.